Resume - Claude Fenner

Contact Information

email: claude@claudefenner.com
website: www.claudefenner.com
LinkedIn profile: click to go to LinkedIn

Summary

Proven leadership managing domestic and multi-national software teams. Functional focus is on software testing and QA. Specializing in shaping and right-sizing teams, test strategy, and managing relationships with customer stakeholders to deliver high-quality software products efficiently and on schedule.

Resume in Brief (contact me by email for an in-depth resume)

CRM Solutions - Management Consultant

Evaluated CRM solutions on behalf of a Pharmaceutical company. Provided independent evaluation of Salesforce.com and Siebel on-demand, including conversion, test validation, customization, and SOA integration

Yahoo! - Senior Manager - Cloud & Grid Computing Quality and Testing

Established test and automation teams for agile development and delivery of cloud and grid computing infrastructures. Technologies included a PaaS open-source (Hadoop), and a distributed, scalable, reliable peta-byte database platform. Directed development of test tools and methodologies for performance, load gen, failure, E2E, AJAX, automated data corruption, and metrics. Managed projects that produced technology for supporting Yahoo's Web Analytics platform and protecting advertisers against fraud attacks. Managed relationships with key partners to maintain Yahoo's brand leadership as a trusted portal.

Motorola Mobile Devices - Senior Manager - Software Quality and Testing

Productized a wireless mobile device software platform and integrated it with its companion application server. Built and managed self-sustaining, scalable distributed teams in Russia, China, India, Brazil, and the US. Tested the product, delivered automation solutions, drove process improvement, and shipped software for a dozen cell phone models.

Arsin Corp - Director - Software Solutions Development

Drove development of Arsin's end-to-end SAP/ERP test tools into marketable and supportable commercial products. Initiated an agile improvement methodology centered around focus groups to improve customer satisfaction. Managed domestic and offshore teams.

Avolent Inc - Director of Software QA and Technical Publications

Built and transformed software QA and technical publications teams within a fast-paced web-centric financial services start up. Delivered multiple product introduction and sustaining releases of CRM and B2B Billing applications. Drove the development of Java test automation tools that enabled simultaneous delivery of three parallel releases using half the personnel. Integrated remote teams from an acquisition.

Compaq Computers - Program Manager

Led a diverse cross-company and cross-functional team for Compaq's entire Nonstop Systems Division. Successfully met all Y2K zero-defect objectives. Built and managed offshore QA and development operations to make Y2K conversion successful without disrupting core engineering initiatives.

Q Software Systems - Principal and Product Developer

Established a start-up company that delivered testing products to the enterprise market. Drove early adoption and investment activities.

Tandem Computers - Software QA Manager

Built software development organizations from the ground up, attracted top quality managers and developers, and grew teams into mature operations. Directed a large software QA organization that delivered Tandem's flagship SQL, OLTP, Transaction client, and OS products.

Tandem Computers - Software Designer and QA Developer

Developed software products and tools. Applied testing processes to improve the reliability of enterprise SQL, transaction processing systems, and distributed client-server products.

SAIC (Science Applications International) - Software Engineer & Analyst

Built embedded software technology for power plant controls and developed customized processes for improving the reliability of the software control systems.

Education

© 2009 Claude Fenner - Specializing in Software Management and Quality                     www.claudefenner.com