Resume - Claude Fenner

Contact Information

email: claude[atsign]claudefenner.com
website: www.claudefenner.com

Summary

I create value by building and leading organizations that deliver high-quality software solutions. My core strength is transforming software organizations through the emerging phase, so that they become efficient, scalable software producers. I specialize in Program Management, Testing and Quality Assurance, areas that are often weakly structured during pre-emerging phases. I also specialize in building and managing collaborative organizations that span domestic and international geographies.

My skills and experiences range across the full spectrum of functional areas necessary for delivering a complete software solution. This includes management of cross-functional development, documentation, QA, and training teams. My experience also includes significant offshore team management as both a service consumer and a provider.

Resume in Brief

The following summarizes my 20+ years of experience in the software industry. Contact me by email if you would like to receive a detailed resume.

Yahoo! - Senior Manager - Security and Trust Engineering

Manage projects and teams that produce technology for protecting consumers and advertising customers against fraud attacks. Also manage the relationships with key partners to maintain Yahoo's brand leadership as a trusted portal.

Motorola Mobile Devices - Senior Manager - Software Quality and Testing

Responsible for productizing a wireless mobile device software platform and a key customer facing application. This included building self-sustaining, scalable distributed teams in Russia, China, and the US, developing the product delivery solutions, driving process improvement, and shipping the software for the cell phones. Experience also included managing teams in Brazil and India.

Arsin Corp - Software Solutions Development

Drove conversion of Arsin's professional services tool set into sellable and supportable commercial products. Managed domestic and offshore teams.

Avolent Inc - Software QA and Technical Publications Director

Built and transformed software and technical publications teams in a rapidly evolving web-centric financial services business. Integrated an acquired company into the existing organization.

Compaq Computers - Program Manager

Motivated and led very large software teams to adopt cost-saving infrastructure without negatively impacting their production goals. Initiated and managed offshore QA and development operations. Established and led the Y2K program for the entire Nonstop Systems Division.

Q Software Systems - Principal and Product Developer

Created and executed a business plan for an innovative new test technology. Drove early adoption and investment activities.

Tandem Computers - Software Development Manager

Built new software development organizations, attracted top quality managers and developers, and grew teams into self-sufficient operations. Directed a large software QA organization that delivered flagship DBMS, Transaction Processing, and OS products.

Tandem Computers - Software Designer and QA Developer

Built software technology and developed customized processes for improving the reliability of enterprise software systems.

SAIC (Science Applications International) - Software Analyst & Designer

Built embedded software for commercial and military control systems. Developed quality processes and analysis tools for improving the reliability of mission-critical embedded software systems.

Education

© 2007 Claude Fenner - Specializing in Software Management and Quality                     www.claudefenner.com